These terms describe the agreement between you and SHEilds Ltd. when you use Get On — our workplace-training platform. They explain what we provide, what we expect from you, and what happens if something goes wrong.
By creating an account, accessing the service, or by your continued use of Get On, you agree to be bound by these terms together with any policies referenced here, including our Privacy Policy and Acceptable Use Policy.
If you are using Get On on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms. If you do not agree, you must not use the service.
Summary. Using Get On means you accept these terms. If you represent a company or organisation, you are also agreeing on its behalf.
Get On provides online health and safety training, learning records, assessments, and certificate-related features for individuals and organisations. Available features may depend on your plan, your organisation setup, and whether a course includes assessment or certification.
We may improve, change, remove, or add features over time. Where a change materially reduces what you receive under an active paid plan, we will give reasonable notice.
You may access the service through supported web browsers and mobile applications. You are responsible for maintaining a compatible device, internet connection, and any local setup needed to use the service.
You must provide accurate information when creating your account and keep it up to date. You are responsible for activity on your account and for keeping your sign-in methods secure.
We support passwordless sign-in flows such as magic links and, where offered, scan-to-sign-in or linked mobile authentication. Notify us promptly if you suspect unauthorised access or account misuse.
You agree not to misuse the service. Prohibited behaviour includes unlawful activity, attempts to gain unauthorised access, uploading malicious code, scraping content, impersonating others, security probing, or using the service in a way that disrupts other users or our systems.
You must also follow any course-specific rules, assessment integrity requirements, and certificate-verification restrictions that apply to the learning content you use.
Course content, software, trademarks, design elements, and brand assets are owned by SHEilds or our licensors. We grant you a limited, non-exclusive, non-transferable right to access and use the service and learning materials for their intended purpose during your access period.
You must not copy, redistribute, resell, commercially exploit, or create derivative products from our materials unless we have given you written permission.
Any information you upload or submit — including profile details, assessment responses, organisation records, support messages, or uploaded documents — remains yours or your organisation's, but you grant us the rights needed to host, process, secure, and display that content so the service can function.
Get On may be offered on free access, trial access, individual subscriptions, or organisation-managed plans. Fees, billing cycles, taxes, and plan details are shown at checkout, on invoices, or inside the relevant billing surface.
Paid plans renew according to the selected billing cycle unless cancelled in line with the rules of that plan. Some plans include minimum commitment terms, including the monthly plan commitment model described during checkout and in billing settings.
You may cancel a subscription through the applicable billing settings at any time. Cancellation takes effect according to your plan terms, and access usually continues until the end of the paid period or commitment term already in force.
Refunds are not generally provided for partial periods unless required by law or stated otherwise at purchase. Any statutory consumer rights you have remain unaffected.
Certificates issued through Get On reflect completion of the associated course and, where relevant, passing any required assessment or meeting additional course rules. Some certificates may be subject to expiry, renewal, verification, or further conditions set by us or by a third-party awarding body.
We may keep records of completions and issued credentials so certificates can be displayed, re-issued, renewed, or independently verified through the service.
Parts of the service may rely on third-party products or providers, including payment processors, analytics tools, authentication services, cloud infrastructure, communications providers, and awarding or certificate-related integrations.
Those third-party services are governed by their own terms and privacy practices, and we are not responsible for their independent content, outages, or policies.
We provide the service with reasonable skill and care, but to the extent permitted by law, the service is provided on an "as available" and "as is" basis. We do not guarantee uninterrupted access, error-free operation, or that every feature will always be available on every device.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded. Subject to that, our total liability for claims arising from the service will be limited to the amount you paid us for the relevant service in the 12 months before the claim.
You agree to indemnify us against reasonable losses, costs, or claims arising from your breach of these terms, your unlawful use of the service, or your content or conduct infringing another person's rights, except to the extent such loss was caused by our own breach or negligence.
We may suspend, restrict, or terminate access where necessary for security risk, fraud prevention, payment failure, policy breaches, legal obligations, or where continued service becomes commercially or operationally unreasonable.
You may stop using the service at any time. On termination, access to premium or protected features may end immediately or at the end of the paid term, while certain records may still be retained where required by law, for security, or for certificate verification purposes.
We may update these terms to reflect legal, regulatory, technical, security, or product changes. Material updates will be posted with a revised effective date, and where appropriate we will give additional notice inside the product or by email.
These terms are governed by the laws of England and Wales unless mandatory local consumer law requires otherwise. Courts in England and Wales will have exclusive jurisdiction over disputes arising from these terms, except where applicable law gives you a right to bring a claim elsewhere.
For legal questions, contact legal@sheilds.app.